Question 1

When can I use the Breville+ app with my Joule Sous Vide?

Accepted Answer

Right now! You’ll be required to create a Breville+ account, as your previous Joule by ChefSteps login credentials will not carry over.

To ensure you keep your cook history, create your Breville+ account using the same email address you used in the Joule by ChefSteps app. (If you’re not sure what this email is, open the Joule app, click on the three lines in the upper left-hand corner, and then select “view profile.” Your email address should be displayed here.)

Question 2

Will my cook history transfer over to the Breville+ app?

Accepted Answer

Yes, as long as you use the same email address when signing up for a Breville+ account.

If you’re unsure which email address you used in the Joule app, follow these steps: open the Joule App, tap the three lines in the top left, tap “Settings,” and tap “View Profile.” Your email address will appear below your name.

Question 3

What if I already have an account on Breville.com?

Accepted Answer

Great! Use that same login on the Breville+ app to automatically create your app account.

Question 4

Do I have to use the Breville+ app? Can I just continue using my original Joule by ChefSteps app?

Accepted Answer

We will eventually phase out the Joule by ChefSteps app. So while there is no immediate requirement to make the switch, we highly recommend doing so. Our team has dedicated significant effort to enhancing the user experience based on your feedback, and we think you will appreciate the improvements.

Question 5

I don’t own a Joule Sous Vide device, but I use the Joule by ChefSteps app for sous vide inspiration. Will I retain access to this content in the Breville+ app?

Accepted Answer

Yes. You can continue to access our stellar sous vide recipes and Cook Guides in the Breville+ app, even if you do not own a Joule Sous Vide device.

Question 6

I don’t remember what email I used to log into the Joule app. How can I find it?

Accepted Answer

Open the Joule app, tap the three lines in the top left, tap “Settings,” and tap “View Profile.” Your email address will appear below your name.

Question 7

Why do I need to create a new account to use my Joule in the Breville+ app?

Accepted Answer

You’ve always needed an account to use the Joule by ChefSteps app, but these login credentials will not carry over to the Breville+ app.

Question 8

Are there two versions of Joule Sous Vide?

Accepted Answer

Yes, we currently have two versions of the Joule Sous Vide: the Original Joule sous vide, launched in 2016, and Joule Turbo, released in 2023, which can cook food in up to twice as fast as traditional sous vide". Click here to learn more about Joule Turbo.

Question 9

Can I access Turbo recipes once I pair my Original Joule device in the Breville+ app?

Accepted Answer

No, you will not be able to access Turbo recipes. The original Joule lacks the required hardware and firmware updates to properly cook Turbo recipes.

Question 10

I live outside the USA and Canada. Can I pair my Joule in the Breville+ app?

Accepted Answer

We aren’t ready for international customers in the Breville+ app just yet. But stay tuned ...

Setting Up the Breville+ App Is Easy

Make sure your firmware is up to date

Download the app

Create an account

Pair your Joule Sous Vide

Got Questions?